Try a new recording in Snagit to confirm that the audio issues are resolved.
On the Advanced tab, set the Default Format to 16 bit, 44100 Hz (CD Quality). Select the recording/playback device and click Properties. In the Control Panel, select Sound > Recording (for microphone audio) or Playback (for system audio). Check the sample rate on your computer and change it if necessary. Snagit works best when the audio devices on the computer are configured to a 16-bit, 44.1 kHz sample rate. On the Advanced tab, deselect Enable audio enhancements and click Apply. Select your recording device and click Properties. In the Control Panel, select Sound > Recording tab. This can cause audio issues in your recording. Some Windows 10 devices enable audio enhancements. Option 4: Check Windows Recording and Playback Settings Windows 10 We do not recommend using Bluetooth devices for playback or recording in Snagit. We recommend visiting your computer manufacturer's support site to download and install the latest updates for the audio driver. Outdated device drivers on your computer can cause errors. Click On > in order to verify the microphone selected, and change it if needed. Microphone Audio: Record the audio from your computer's built-in microphone or from a connected USB microphone. System Audio: Record the sound from your computer such as application alerts or the audio playing from your computer speakers. Prior to starting the recording, in the Capture window select the Video tab and verify the audio you want to record is on as shown below: Option 1: Verify Audio Recorded in Snagit Option 5: Change Snagit Recording Method (Snagit 2018 and Later Only). Option 4: Check Windows Recording and Playback Settings. Option 1: Verify Audio Recorded in Snagit. Please try all of the troubleshooting steps below. I experience distorted audio, background noise, or no audio when I record audio with Snagit on Windows.
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